Turkish Airlines meets its reporting requirements, increasing in line with its growth, using Qlik.

Turkish Airlines Leverages Qlik for Enhanced Data Analysis and Efficiency

Ibrahim Oral Emül, Project Manager in the Corporate Development and IT Department at Turkish Airlines (THY), highlights the significant advantages that Qlik has brought to the organization. He states:

“With Qlik, we managed to rapidly bring the relational structure, which was dispersed to different locations due to our corporate structure, to the front. And in the background, we had to integrate and rapidly analyze systems that were quite different from each other. Qlik, while presenting the hidden data in the background directly in the front by consolidating, also allowed us to conduct fast and consistent analyses. And this saved us a great amount of time and created great satisfaction on the customers’ side.”

Before Qlik, THY faced challenges in managing and analyzing various disparate systems. The integration of these systems was necessary to create actionable insights. Thanks to Qlik, Turkish Airlines can now consolidate hidden data from different systems, enabling faster and more accurate analyses. This has not only improved internal processes but has also led to higher customer satisfaction, as insights are derived more efficiently.

Improved Business Intelligence and Reporting Capabilities

Thanks to Qlik, THY can now better analyze potential outcomes from products, while requests have become more analytical and results-oriented. Qlik has enabled the airline to be more proactive in its approach, staying one step ahead as both a business unit and a business intelligence provider. The reporting and analysis capabilities in Qlik have dramatically improved, delivering better results in much less time when compared to other products previously used.

Self-Service Reporting and Increased Operational Efficiency

A key benefit of Qlik for Turkish Airlines is the empowerment of its users to create their own reports. Employees can now design reports in the form and level of detail they desire, without depending on the Information Technology Department. This has made the process of data reporting more flexible and efficient, and less reliant on IT resources.

Additionally, operational and administrative cockpit requirements have been consolidated into a single center, simplifying management and decision-making processes. A small team has been able to create data analysis, data mining, and decision-oriented dashboards. This has enhanced the decision-making process and streamlined reporting workflows within the organization.

Faster Project Completion and Enhanced Productivity

Compared to other reporting tools used by Turkish Airlines, the Qlik project was completed 25% faster. This demonstrates the solution’s efficiency in meeting the company’s needs for both speed and quality of analysis. The faster completion of the project has resulted in a noticeable increase in productivity and a more agile organizational approach to data analysis.

Conclusion

By implementing Qlik, Turkish Airlines has not only improved the speed and quality of its data analysis and reporting but has also empowered its teams to take control of their own reporting needs. With a more efficient and consolidated approach to data management, the company is well-positioned to continue delivering high-quality services to its customers, while remaining competitive in a dynamic industry.