Anadolu Sigorta Accelerates Digital Transformation with Qlik Sense

Anadolu Sigorta accelerates enterprise-wide analytics adoption with Qlik Sense

Customer Name

Anadolu Sigorta

Industry

Insurance

Geography

Türkiye

Function

Enterprise Analytics, Operations, IT

Challenges

• Create a flexible and scalable reporting infrastructure in a limited timeframe
• Provide self-service analytics for diverse business needs
• Increase speed and efficiency in decision-making processes
• Drive cultural transformation through data democratization

Solution

Partnering with Qlik’s Master Reseller in Türkiye, BI Technology, Anadolu Sigorta implemented Qlik Sense to unify its reporting structure and enable real-time data access for business users across departments. With a low-code approach and intuitive interface, the platform offered a scalable solution that matched both technical and business requirements.

Results

• 45% increase in daily active users’ company-wide
• Rapid and measurable improvement in reporting responsiveness
• Surge in dashboard requests from business units, indicating strong internal adoption
• Enhanced collaboration between IT and business teams
• Strategic groundwork for AI-driven initiatives and advanced modeling

Customer Quote

“With Qlik Sense, we increased daily active users by 45% and saw a clear shift in how analytics are perceived across the company. It’s not just about dashboards anymore, it’s about transforming how we work.”
— Korhan Kuyu, CIO, Anadolu Sigorta

Anadolu Sigorta: A Data-Driven Transformation for the Next Century

Founded in 1925 as Türkiye’s first national insurance company, Anadolu Sigorta is entering its 100th year with a bold vision for the future—anchored in a data-driven culture and digital transformation.

In 2021, as part of a company-wide transformation initiative, Anadolu Sigorta recognized the need to modernize its data architecture. The aim was to better respond to increasing demands from business units and deliver faster, more agile analytics. However, the journey began with major challenges: manual reporting processes, fragmented data sources, and limited self-service analytics capabilities.

Led by Korhan Kuyu, Head of Enterprise Architecture and Data Management, the company partnered with BI Technology—Qlik’s official distributor in Türkiye—to build a modern, scalable, and user-friendly analytics platform. The solution was Qlik Sense.

Thanks to its flexible data modeling, low-code app development capabilities, and powerful visualization tools, Qlik Sense proved to be the right choice. From sales and claims to finance, underwriting, and HR, the platform quickly gained traction across multiple departments, laying the foundation for a data-first culture within the organization.

Today, more than 45 departments actively use Qlik Sense, and daily active users have increased by 45%. Collaboration between technical teams and business units has improved significantly, resulting in a growing number of dashboard requests and a sustainable analytics ecosystem.

The platform has also created fertile ground for advanced analytics projects, including fraud detection, predictive modeling in health insurance, and customer lifetime value analysis. With Qlik’s Insight Advisor and integrations with data lake architectures, Anadolu Sigorta is now taking steps to incorporate AI-powered insights into its decision-making processes.

According to Kuyu, this transformation has brought more than just innovative technology—it has reshaped the company’s data culture: “As we made data more accessible, daily user numbers soared. Now, every department is proactively requesting dashboards tailored to their needs. The collaboration with BI Technology has brought not only technical expertise but also strategic planning and execution support.”

Qlik Sense has become a cornerstone of Anadolu Sigorta’s digitalization strategy. With continued support from BI Technology, the company aims to further expand its user base and integrate AI-driven solutions that will help shape the next century of insurance innovation.